THE ENGAGING LEADER – DIFFICULT CONVERSATIONS

Event Date:

28 October 2021

Event Time:

12:00

Event Location:

Chamber Offices

Research indicates that most people would do anything to avoid a difficult conversation and would rather put up with a negative situation than discuss it.  Stressful situations, especially potential conflict, drains staff resources and will inevitably impact negatively on workplace culture and productivity.

This interactive workshop will put a lens on how you engage as a leader, with an emphasis on building your skills to have deliberate authentic conversations that deliver frequent and honest feedback and tackle any situation more directly.  Such situations can include:

·         Sudden declines in performance

·         Inappropriate conduct

·         Personal problems

·         Complaints

·         Recurring errors / unresolved problems

Drawing from real examples, throughout the session you will have opportunity to apply your learning and practice engaging in a difficult conversation.

This programme is for you if …

•      you are a team leader, supervisor or managers wanting to extend your skill-set to include engaging leadership

•     you want to develop the confidence to engage difficult conversations in the workplace or in your personal life.

Benefits

•     Develop confidence to engage difficult conversations effectively

•     Identify key links between engaging leadership and high-performance

•     Apply a practical framework for approaching a difficult conversation

•     Gain tools & techniques to successfully engage difficult conversations

•     Engage in a constructive conversation while tackling a difficult topic

Testimonials

“This session was really good, very timely, it gave me lot’s to think about. Information has proved very useful.”

“Good engaging course – nicely interactive”

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Event Location:

  • Chamber Offices
  • 6 Scott Street
  • Blenheim
  • Marlborough
  • New Zealand

Event Schedule Details

  • 28 October 2021 12:00 16:30
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